翻訳と辞書 Words near each other ・ Customer Demand Planning ・ Customer dynamics ・ Customer edge ・ Customer engagement ・ Customer engineer ・ Customer equity ・ Customer experience ・ Customer experience systems ・ Customer experience transformation ・ Customer feedback management services ・ Customer franchise ・ Customer Identification Program ・ Customer insight ・ Customer integrated system ・ Customer intelligence ・ Customer interaction management ・ Customer interaction tracker ・ Customer involvement management ・ Customer knowledge ・ Customer lifecycle management ・ Customer lifetime value ・ Customer Loyalty (The Office) ・ Customer magazine ・ Customer Magnetism ・ Customer newsletter service ・ Customer office terminal ・ Customer profitability ・ Customer proprietary network information ・ Customer Protection and End User Relief Act ・ Customer reference program Dictionary Lists mini英和辞書 mini和英辞書 Webster 1913 Latin-English FOLDOC Wikipedia English ウィキペディア

翻訳と辞書　辞書検索 [ 開発暫定版 ] スポンサード リンク Customer interaction management ： ウィキペディア英語版 Customer interaction management Customer Interaction Management (CIM) refers to a type of Enterprise Software Application which is responsible for managing the interaction between an organisation and its customers. Some customers may prefer paper less communication like email or phone call, some may prefer face-to-face interaction or physical letter. Whatever the communication channel is, it is important for an organization to reach customers via their preferred channels only.〔(【引用サイトリンク】url=http://www.techonestop.com/2015/09/what-is-collaborative-crm-strategies.html )〕 Customer Interaction Management systems handle communication across multiple different channels, such as (but not exclusive to) e-mail, SMS, telephone, Instant Messaging, whitemail (scanned documents) and social media.〔〔 Normally, a CIM application will be deployed in a contact centre and used by the agents while communicating with clients customers of the organisation. ==See also== * Customer relationship management 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Customer interaction management」の詳細全文を読む スポンサード リンク 翻訳と辞書 : 翻訳のためのインターネットリソース Copyright(C) kotoba.ne.jp 1997-2016. All Rights Reserved.